Customer Support
Customer Support is an area that is very important to you and to us. Without good customer support, you will change to a different technology Provider and we will lose a valuable client. Therefore, we make customer support our top priority. The only way to get new customers and to grow is to completely satisfy our current customers, we rely on our current customers to advertise for us with a good recommendation to their friends, family and co-workers. This will only be done if you are treated fairly and any problems that you may have are solved quickly and permanently.
Our technicians specialize in designing the total business solution for your company. Certified technicians meet with you to determine your needs and any frustrations with your existing system.
After extensive system analysis and strategic planning, Professional Networking is ready to design and implement your tailor-made business solution. From wiring to hardware and network setup to software installation, we will create or revamp your computer infrastructure! We recommend, acquire, and install well known hardware brands such as Dell, Hewlett Packard, IBM, Cisco, 3M and SMC. Among the many software brands available to us are Microsoft, Novell, and Linux.
After the installation process is completed Professional Networking can also provide network education to end-users and/or administrative staff. We are always just one call away!
Competitive Advantages
⦁ Exclusive distribution rights.
⦁ Superior customer service.
ELECTRONIC PULSE – Legend small size and service focus are definitive advantages when it comes to customer care. All current and potential clients for the brands in question are used to a certain level of pampering and service. Strangely, this is not the norm in the Saudi technology industry. Management intends to continue and strengthen its current path and to capitalize on this advantage.
⦁ Merchandising and marketing skills.
Training as well as the accumulated experience has instilled a great deal of knowledge and skills about the products and the market we are operating in. These skills are continuously being sharpened with attendance in specialized trade shows, scheduled training sessions for the key staff in Europe and regular visits by Franchise merchandisers.
⦁ Excellence in management, operations and administration.
ELECTRONIC PULSE – Legend has the systems and processes necessary to manage and operate an efficient retail organization. More importantly, we have instilled the culture that nourishes and encourages a proactive and team-based methodology, which enhances the effectiveness of the operations.
⦁ Technology.
Technology, as a tool, is our greatest strength. Complete automation of the financial and inventory components of the firm enabled a close watch of operations with very little overhead, even with the planned expansion. In addition, the installed computerized system is a powerful tool in aiding and supporting merchandising and marketing efforts.
Customer Suport Online - Need Immediate Confirmation? Call Us at +966 56 029 4154
